POLICY

-



National Standards Policy: 

➽ National Archive of Malaysia



International Standard Policy:








Comments

Post a Comment

Popular posts from this blog

BUSINESS CONTINUITY PLAN METHODOLOGY

-
Image
Business Continuity Planning Methodology Izzati Binti Mohd Ideris ( uitm.izzati@gmail.com ) Faculty of Information Management University Technology MARA, Campus Puncak Perdana UiTM Puncak Perdana Abstract This paper’s main purpose is to discuss the main methods that involved in Business Continuity Planning. Besides that, this paper explained step taken to conduct a Business Continuity Planning. This paper also presented a multi-use business continuity planning methodology. It includes business continuity planning on the organizational and departmental levels. This study is a conceptual paper from the literature review. It is hoped, this article could give some contribution to organizations in their Business Continuity plan. Keywords : Business continuity, Business Continuity planning methodology, Business Continuity Strategy Introduction Business Continuity Planning (BCP) indicates how well an organization prepares itself to survive in unexpected disasters, ...
Read more

FUNCTIONS OF BUSINESS RECORD MANAGEMENT

-
                                          Functions of Business Record Management                                                            Nurazni Binti Laini                                               Faculty of Information Management                      ...
Read more

FACTORS TO IMPROVE CUSTOMER SERVICE IN BUSINESS

-
FACTORS TO IMPROVE CUSTOMER SERVICE IN BUSINESS Masitah Binti Md Ali ( masitahbtmdali@gmail.com ) Faculty of Information Management University Technology MARA, Campus Puncak Perdana Abstract Nowadays, customer is the most important aspect for business continuity; there are several factors that should be considered to improve customer expectation. Customer satisfaction is important in all organization because it is a term that measures how product or services supplied by a company meet or surpass a customer expectation. The main focus of this article is about factor that could lead to improve customer service in business. The factors that been discussed in this article is feedback, customer satisfaction and training. This study is review from the other articles and websites related to the topic. The information used in this research relied on publicly available sources, such as articles and websites. Keywords : Customer service, Factor leads to customer service, Bu...
Read more